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FAQ

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Answers to our most common questions.
Frequently Asked Questions
 

1. How often should my chimney be cleaned?
According to the National Fire Protection Association: “Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances. Cleaning, maintenance, and repairs shall be done if necessary.”

We like to suggest twice a year: once in the fall (before the winter months) and once in the spring (after the winter months).

 

2. Why are annual chimney inspections and maintenance important?
When gas, wood, and oil burn in vented heating systems, the dangerous fumes produced — such as carbon monoxide — are released into the chimney through a connector pipe. Channeling these fumes out of the living area is the main purpose of the chimney.

In addition to redirecting toxic gases and smoke, chimneys also create draft (flow of air) that provides the proper air to fuel mixture for efficient heating appliance operation.
Unfortunately, many chimneys in daily use in homes all over the country are either improperly sized or have conditions that prevent them from performing their intended function. These conditions may include:

 
  • weaknesses in the brick and mortar
  • cracks or gaps in the chimney liner
  • missing chimney liners
  • damage from the acid produced by a gas appliance
  • chimney blockages
  • soot/creosote accumulation
  • chimney leaks
  • damaged smoke chambers
  • and more

Thus, it’s important to keep up with inspections, maintenance, and cleanings to ensure that your chimney operates as it should so that you can enjoy a safer and healthier home.

 

3. Why does my fireplace stink?
Most fireplace odors result from creosote deposits in the chimney. Creosote is a natural byproduct of wood burning, but when the humidity is high in the summer months, the odor can become too noticeable.

In addition to having your chimney cleaned, you may also want to invest in a top sealing damper. This can prevent the downdrafts that carry the smell of creosote down through the chimney and into your home. Some people have also found it helpful to put a little cat litter or baking soda in the fireplace.

 

4. Do I need I need to have my chimney checked if I heat with gas?
Yes! Although gas is a clean burning fuel, that doesn't mean the chimney never needs to be checked! You’ll still want to have the chimney routinely inspected for bird nests, blockages, and damage.
 

5. Why does smoke come from my basement fireplace when I build a fireplace in my upstairs fireplace?
It all has to do with air pressure. When you have a fire going in the fireplace, the fireplace exhausts household air, creating negative pressure. To equalize the pressure, the home will draw air down through the unused flue (connected to your basement fireplace), bringing in smoke through the fireplace.

So what’s the solution? Some possible solutions to this include the installation of a top mount damper on the fireplace that’s least used or the installation of a chimney fan, which can work to pull smoke and carbon monoxide up and out of the home when there isn’t enough makeup air. After we inspect your chimney and fireplace, we can recommend the best course of action for you.

 

6. How do I know if my chimney needs repairs?
There are several warning signs that your chimney may need repairs, including cracked or missing bricks, crumbling mortar, water leaks, rust on metal components, or white staining (efflorescence) on the exterior. You may also notice poor fireplace performance or unusual odors. If you see any of these signs, it’s best to have your chimney professionally inspected.
 

7. What is creosote and why is it dangerous?
Creosote is a highly flammable substance that forms when wood burns and smoke cools inside the chimney. Over time, it builds up along the chimney walls. If not removed regularly, creosote can ignite and cause a dangerous chimney fire. Routine chimney sweeping helps prevent this buildup and keeps your home safe.
 

8. Can water damage my chimney?
Yes, water is one of the biggest threats to a chimney. Moisture can seep into cracks and joints, leading to deteriorating mortar, damaged brickwork, and interior leaks. Over time, this can cause significant structural issues. Waterproofing and proper chimney caps can help protect against water damage.
 

9. What is a chimney cap and do I really need one?
A chimney cap is a protective covering installed at the top of your chimney. It helps keep out rain, debris, and animals while also preventing downdrafts. Installing a chimney cap is a simple and effective way to extend the life of your chimney and avoid costly repairs.
 

10. Why is my fireplace not drafting properly?
Poor draft can be caused by several factors, including blockages, creosote buildup, an improperly sized flue, or air pressure issues within the home. When your fireplace doesn’t draft correctly, smoke may enter your living space instead of exiting through the chimney. A professional inspection can identify the cause and provide the right solution.
 

11. Is dryer vent cleaning really necessary?
Yes, dryer vent cleaning is important for both safety and efficiency. Lint buildup in the vent can restrict airflow, causing your dryer to work harder and increasing the risk of a fire. Regular cleaning helps your dryer run more efficiently and reduces potential hazards.
 

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